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FAQs
General
Ordering
Features & Specs
Usage and Wear
Safety
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What are the differences between the Quasi Smart Health Ring and the Quasi Smart Health Ring Pro?
The Quasi Smart Health Ring does not include the blood glucose or aerobic capacity features. Whereas, the Quasi Smart Health Ring Pro has those features and more.
Which finger should I wear the Quasi Smart Ring on?
The Quasi Smart Ring is designed to be worn on either the index, middle, or ring finger of your non-dominant hand. Regardless of which finger the Quasi Smart Ring is on, the collected data remains consistently accurate. Factors such as the ring's fit, finger hair density, and individual skin tone can affect the precision of this data. It's essential that the ring fits securely and provides a comfortable experience around the base of your chosen finger.
Smart Ring vs Smart Watch - Which is better?
While both smart rings and smartwatches have their merits, our smart ring offers a unique blend of elegance, convenience, and functionality. In blood-related detections like blood oxygen and blood
sugar, the ring shape fits the skin better than the traditional wrist device.
This ensures accuracy and avoids interference, while also providing good
acquisition of raw data such as blood volume wave (PPG). Additionally, its
small size and portability make it easier to wear and monitor daily.
Does the Quasi Smart Ring come without a subscription?
Yes, our smart ring does not require any subscription for its features and services. Enjoy all the functionalities hassle-free, without any additional costs.
How does the Quasi Smart Ring work?
The Quasi Smart Ring uses advanced sensors to track and monitor your health vitals in real-time. Here’s how each sensor contributes to its functionality:
Photoplethysmography (PPG) Sensor: The PPG sensor measures your heart rate by detecting blood volume changes through the skin. It uses light to sense how blood flows through your veins, allowing the ring to monitor your heart rate and provide insights into your cardiovascular health.
SpO2 Sensor: This sensor measures your blood oxygen levels (SpO2) by analyzing the amount of oxygen in your blood. This is important for monitoring respiratory health and overall well-being, especially during sleep or physical activity.
Skin Temperature Sensor: The ring also includes a sensor that tracks your skin temperature, helping you detect changes that may indicate fever or shifts in your body’s internal state. It can be especially useful for tracking patterns over time.
Bosch 3D Accelerometer: This sensor detects motion and physical activity by measuring acceleration in three dimensions. It helps track your steps, activity levels, and sleep patterns, giving you insights into your daily movement and overall fitness.
By combining data from these sensors, the Quasi Smart Ring provides a comprehensive overview of your health and wellness, helping you stay on top of vital metrics in an easy and convenient way.
What are the benefits of the Quasi Smart Ring?
The Quasi Smart Ring delivers accurate heart
rate data from the finger's pulse signal, ensuring precision. It monitors
sleep, heart rate, activity, and stress levels, offering personalized insights,
and more. With customizable styles and colors, it's compact, stylish, and
comfortable for everyday wear. It analyzes HRV, monitors blood glucose, oxygen
levels, and temperature—all from your finger, making life cooler and easier.
Is the Quasi Smart Ring waterproof?
The Quasi Smart Ring is certified IP68 waterproof, capable of withstanding depths of up to 165 feet (50 meters). This resilience enables seamless health monitoring during activities such as swimming, showering, handwashing, and sweating.
How can I track my order for the smart ring?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier's website.
Do you offer international shipping?
Sadly, we do not currently offer international shipping. Shipping fees and delivery times will be calculated at checkout based on your location.
Can I cancel or modify my order after placing it?
If you need to cancel or modify your order, please contact our customer support team as soon as possible within 24 hours of placing an order. We will do our best to accommodate your request, but once the order is processed, changes may not be possible.
Can I track my order once it's shipped?
Yes, you can track your order using quasiring.com/a/track-your-order. Reach out to our customer support team if you need assistance.
What if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer support team immediately.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact our customer support team as soon as possible. Changes may not be possible once the order has been processed for shipping.
What are the main features of the smart ring?
Our smart ring includes features such as fitness and activity tracking, sleep monitoring, heart rate monitoring, non-invasive blood glucose checking, skin temperature checks, stress and energy monitoring, and more.
What materials are used to make the smart ring?
The Quasi Smart Ring is made from high-quality materials of titanium or stainless steel ensuring durability and comfort.
Is the smart ring waterproof?
Yes, the Quasi Smart Ring is 5ATM waterproof up to 50 meters, making it suitable for swimming and other water activities such as showering and washing your hands.
What sizes are available for the smart ring?
Our smart ring is available in various sizes (6-13) to ensure a perfect fit. Please refer to our sizing guide on the website to find your size.
Can the smart ring be customized?
Currently, we offer several standard designs and colors. Customization options are limited, but we are always looking to expand our offerings based on customer feedback.
Does the smart ring support multiple languages?
Yes, the smart ring and companion app support multiple languages, making it easy to use no matter where you are.
Can the smart ring be considered a medical device?
No. Quasi Smart Ring should
not be used as a substitute for professional medical judgement. It is not
designed or intended for use in the diagnosis of disease or other conditions,
or in the cure, mitigation, treatment, or prevention of any condition or
disease.
How do I set up my smart ring?
To set up your smart ring, download our companion app, JCRing, from the App Store or Google Play Store. Follow the on-screen instructions to pair your ring with your smartphone and customize your settings. Your order will include a handy user guide to assist you through the startup process.
Can I wear the smart ring while exercising?
Absolutely! The Quasi Smart Ring is designed to be worn during various activities, including exercising. Its fitness tracking features will help you monitor your workouts.
How long does the battery last on a single charge?
Our smart ring's battery can last up to 10 days on a single charge, depending on usage. It comes with a wireless charging dock for easy recharging.
How long does it take to charge the smart ring?
It takes up to 2 hours to charge the smart ring. Using the wireless charging dock for easy recharging can save you several days without needing to recharge.
How do I update the software on my smart ring?
Software updates are delivered through the companion app. You will receive a notification when an update is available. Follow the instructions in the app to complete the update.
Can I wear the smart ring with other jewelry?
Yes, the smart ring is designed to complement other jewelry. However, for accurate readings, ensure it has direct contact with your skin.
How do I clean and maintain my smart ring?
To clean your smart ring, wipe it gently with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials. Regular cleaning will help maintain its appearance and functionality.
Does long-term wear of the ring have adverse effects on the skin?
The material used to make Quasi
Smart Ring is non-allergenic and non-metallic. We recommend that you wear it at
all times. In case you get an allergic reaction, please consult a skincare
professional at the earliest.
Is the smart ring safe to wear all the time?
Yes, the smart ring is safe to wear continuously. It is made with an ergonomic design from skin-friendly materials and has been tested for safety and comfort.
How does the smart ring protect my data?
Your data is encrypted and stored securely. We use advanced security measures to ensure your personal information is protected and never shared with third parties without your consent.
Can the smart ring cause any skin irritation?
The smart ring is designed to be hypoallergenic. However, if you experience any skin irritation, we recommend removing the ring and consulting with a healthcare professional.
Are there any medical conditions that could affect the use of the smart ring?
If you have a medical condition, such as a pacemaker or other implanted devices, we recommend consulting with your healthcare provider before using the smart ring.
How does the smart ring handle emergency situations?
New features are currently
in development. Some models of our smart ring include an emergency alert
feature that can send your location and a distress signal to pre-set contacts
in case of an emergency.
Is the smart ring EMF and radiation safe?
The Quasi smart ring is one
of the safest wearable devices for health tracking. The ring is EMF-safe
approved by regulatory authorities, safe for daily use and adheres to FCC and
ROHS compliance.
What is your return policy?
We offer a 30-day return policy for unused and undamaged smart rings. If you are not satisfied with your purchase, please contact our customer support for return instructions. Check out our Return Policy for more information.
Do you offer a warranty on the smart ring?
Yes – The Quasi Smart Ring
comes with a 12-month limited warranty covering manufacturing defects on the
hardware during normal usage. Please note that accidental damages are not
covered under the warranty policy. Additionally, you can purchase an extra care
package for your smart ring. For more details, please refer to our SmartCare Protection or contact us
at support@quasiring.com.
How can I contact customer support?
You can reach our customer support team via email or live chat on our website. Use our Contact Page to send us a message. Our support hours are Monday to Friday, 9 AM to 5 PM EST.
Do you offer a repair service for the smart ring?
If your ring is out of warranty or damaged, contact our customer support team for replacement options and pricing.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. You can choose your preferred method at checkout.
Quasi Smart Ring
Elevate Your LifeSleep BetterRecover FasterStress LessControl Your Health
The Quasi Ring, a compact and powerful smart ring for seamless wellness tracking. It monitors sleep, fitness, activities, heart rate, stress and glucose levels, and more with intuitive sensing technology. Stylish and functional, Quasi Ring keeps you connected to your health journey. Elevate your lifestyle with innovation and convenience at your fingertips.
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